Exchange policy

Conditions for exchanges:

In order for the goods to be eligible for an exchange, please make sure that:

  • The goods were purchased in the last 10 days

  • The goods are in the original packaging

We reserve the right to refuse exchanges of any product that does not meet the above exchange conditions at our sole discretion.

Returning Goods

You are responsible for the cost and risk of returning the goods to us. You should send the goods to the following address:

Hazmieh - Mar Takla

We cannot be held responsible for goods damaged or lost in return shipment. Therefore, we recommend an insured and trackable mail service. We are unable to exchange any product without actual receipt of the goods or proof of received return delivery.

We do not offer refunds only exchange.

Contact Us

If you have any questions about our Exchange Policy, please contact us by e-mail info@myhokeypokey.com